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Frequently asked questions
Is my payment information secure?
Yes, your payment information is highly secure. We use industry-standard encryption technology to protect your data.
Can I cancel or change my order after it has been placed?
You can cancel your order within 24 hours of placing it. If it has not been shipped, we will issue a full refund. Please contact our customer service department by email or phone to request the cancellation.
What is the estimated delivery time?
Esitmated delivery time inside Dhaka is 24-48 hours. For orders outside Dhaka, you will get it within 48-96 hours
What should I do if my desired product is out of stock?
Sometimes products may run out or may become discontinued. We are constantly updating our website with new products. Please keep an eye. If you want to request stock of a product, kindly contact us.
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